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Terms of Service

By enrolling in any course with us, students agree to abide by the following Terms of Service.

 

These terms are established to promote a smooth, respectful and professional learning environment for all participants. They are designed to set clear expectations, protect the rights of both students and instructors and ensure that everyone benefits fully from their educational experience.

Group Classes

  • No Rescheduling: Group classes are held on fixed schedules and cannot be rescheduled.

  • Missed Classes: If a student misses a group class for any reason, it will be considered as taken. No make-up session or refund will be provided.

  • Recordings and Photography: Audio or video recording of classes is strictly prohibited. Taking photos during classes is not allowed.

  • Course Fees: No additional registration or administrative fees will be charged. Course materials are included in the course price unless specified otherwise.

  • Non-Refundable: Fees paid for group classes are non-refundable under any circumstances.

Private Classes

  • Rescheduling: Private classes may be rescheduled if notice is given at least 24 hours before the scheduled session.

  • Late Cancellations: Classes cancelled less than 24 hours in advance will be considered as taken and non-refundable.

Mini-Group Classes
(2–3 students)

  • Rescheduling: Mini-group classes may only be rescheduled if all participants agree, and notice is provided at least 24 hours in advance.

  • Missed Classes: If a participant is absent and no reschedule was requested in time by the group, the class will proceed and be considered as taken.

Unlimited Russian Classes Subscription

  • The Unlimited Classes Subscription (“Subscription”) is offered for a fee of AED 2500 per month.

  • The Subscription entitles the subscriber to unlimited 60-minute language lessons during the subscription period.

  • These Terms & Conditions form part of the Subscription agreement. By subscribing, you agree to the following rules.

  • Each lesson is 60 minutes long.

  • All lessons are scheduled strictly on a first-come, first-served basis.

  • Lesson timings are not guaranteed until they are confirmed by the tutor.

  • Class timings must be mutually agreed upon in advance via written communication between the student and the tutor.

  • Only one lesson per day is permitted under the Subscription.

  • Lessons can be rescheduled with at least 24 hours’ notice.

  • Missed lessons without prior notice are considered completed and cannot be rebooked.

  • Excessive cancellations may affect future scheduling priority.

  • The Subscription is intended for personal, intensive learning.

  • While the number of lessons per month is unlimited, bookings must remain within the one-lesson-per-day rule.

  • We reserve the right to limit or adjust bookings if usage is deemed disruptive or in breach of these rules.

  • The fee of AED 2500 is payable in advance for each month.

  • The Subscription is valid for 30 calendar days from the date of payment.

  • Subscriptions do not renew automatically. A new payment is required to continue for the next month.

  • Subscription fees are non-refundable once paid.

  • No refunds or credits are provided for unused lessons within the subscription period.

  • We reserve the right to suspend or terminate the Subscription if the subscriber violates these Terms & Conditions, including misuse of the booking system.

  • In cases of termination due to misuse, no refund will be provided.

  • The tutor is not responsible for technical issues on the subscriber’s side that prevent attendance at online lessons.

  • The Subscription provides educational services only and does not guarantee specific learning outcomes.

  • We reserve the right to amend these Terms & Conditions at any time. Updated terms will be communicated to subscribers.

Discounts and Promotions

  • Courses purchased at a discounted rate or as part of a promotion are non-refundable.

Cancellations by the Tutor

  • If a course is cancelled by the tutor for any reason, 100% of the course fees will be refunded to the student.

  • Where possible, make-up sessions will be offered or an alternative starting date will be negotiated as an option before a refund is issued.

General Provisions

  • By joining any course, the student acknowledges and agrees to these terms.

  • These terms are governed by the applicable laws of the United Arab Emirates.

unlimited subscription
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